Return and Refund Policy

We want you to be completely satisfied with your PRAELA products. If you’re not happy with your purchase, our Return and Refund Policy allows you to return items within 60 days of the purchase date. Products must be returned in their original condition and packaging. Customers are responsible for return shipping costs, and refunds are processed once the returned product is received and inspected. To initiate a return, please contact us at praelacosmetic@gmail.com. Our team will guide you through the return process, and we’ll work to make it as smooth as possible.