Shipping Policy

Order Processing

Orders are processed within 1-2 business days, excluding weekends and holidays.
You will receive a confirmation email once your order is processed, including tracking information.

2. Shipping Methods and Times

PRAELA offers multiple shipping options, including standard and expedited delivery. Estimated delivery times will be displayed at checkout.
Standard shipping typically takes 5-7 business days, while expedited options may take 2-3 business days, depending on your location.

3. Shipping Costs

Shipping costs are calculated at checkout based on your location and selected shipping method.
Free shipping may be available for orders over a specified amount, as noted on our website.

4. International Shipping

PRAELA ships to select international locations. Delivery times and costs vary by destination.
Customers are responsible for any customs duties, taxes, or fees imposed by their country.

5. Address Accuracy

Customers are responsible for providing accurate shipping information. PRAELA is not liable for delays or lost shipments due to incorrect or incomplete addresses.

6. Tracking Your Order

Once your order is shipped, you will receive an email with tracking information. Use the provided tracking number to monitor the status of your shipment.

7. Lost or Damaged Packages

If your package is lost or damaged during transit, please contact us at praelacosmetic@gmail.com. We will work with the carrier to resolve the issue promptly.

4 Months In, I’m Truly Impressed

I’m in my 70s and wasn’t sure if anything would really help with my thinning hair, but Powerful Roots has surprised me. After 4 months of using it daily, I can see a real difference. My hair feels fuller, especially around the front where it had become sparse. The serum is light, not greasy at all, and has a lovely soft scent. It’s easy to use and has become part of my morning and evening routine. I even noticed some new growth coming in! It feels good to find something that actually works at my age. I’ll definitely keep using it.

I’m in Shock, My Hair is Actually Growing!

I honestly can’t believe it. I’ve been using Powerful Roots every single day for just 6 weeks and the amount of new hair growth is unreal. I can literally see baby hairs all over my scalp, even my hairstylist noticed! I’ve tried so many things before, but nothing ever worked like this.

Soooo good

I’ve been using this oil for just three weeks and I’m already seeing amazing results! I was dealing with hair loss from medication, and nothing else was helping, until now. I’m so glad I gave this a try. Totally recommend it!

Impressed

It feels super lightweight, doesn’t make my hair greasy at all, and just sinks into the scalp so nicely. I’ve already started seeing tiny baby hairs growing in spots where my hair was thinner — which makes me so happy! The bottle is also really pretty, love having it on my shelf. Can’t wait to see what the results look like in a few more weeks!

I just want to say wow

This serum has done wonders for my scalp's health! It has significantly reduced signs of shedding and fallout. The refreshing scent is a nice touch